A full call center, inside WhatsApp.
Every call to your WhatsApp Business number is answered by an IVR menu, routed through queues to the right agent, and recorded with the full customer history — while voice broadcast delivers your recorded message to thousands of contacts in one run.
“Welcome to EasyMax Traders — please choose:”
- 1Sales & new orders
- 2Support & warrantypressed
- 3Order status
From first ring to resolved — without a desk phone.
No PBX hardware, no SIM racks, no per-seat telecom contracts. The whole journey runs on WhatsApp calling.
Customer · any phone
Calls your business number
WhatsApp voice call — free for them
Answered instantly, day or night
Customers call the WhatsApp number they already have saved — no hotline fees, no new app.
IVR · your greeting, your language
Press 1 — Sales
Press 2 — Support
After hours → voicemail to inbox
Record greetings once — Bangla, English or both. The menu routes without a receptionist.
Queue · Support team
In queue
2
Est. wait
40s
Business hours, priorities and round-robin queues decide who rings — VIP callers skip the line.
Agent · desktop or phone
CallerRahim Traders
Last order#1042
Calls before3
Agents see who’s calling and the whole history before they pick up. Every call is recorded and logged.
Record once. Call thousands.
An Eid offer, a payment reminder, a new-arrival announcement — record the message once and the system calls your whole contact list, retries the ones who missed it, and connects anyone who presses 1 straight to an agent.
- Upload a voice note or record in the dashboard
- Thousands of calls in one run, throttled politely
- Automatic retries for missed and busy numbers
- Press-1 callback connects hot leads to your team
5,000
Contacts called
4,482
Answered
512
Pressed 1
Everything a call center runs on, minus the hardware.
No PBX boxes, no desk phones, no per-minute markups — the features real support teams ask for, included as standard.
IVR menu builder
Greetings and keypad menus in any language, nested as deep as your teams — edited from the dashboard, live in seconds.
Voice broadcast campaigns
One recording to thousands of contacts, with retries, scheduling and press-1 callbacks that reach an agent.
Queues & smart routing
Round-robin, priority and skill-based routing with live queue positions and estimated wait announcements.
Agent desk on WhatsApp
Agents answer on desktop or phone with the caller's profile, order history and past calls on screen.
Call recording & notes
Every call recorded, tagged and searchable — with agent notes attached to the customer record.
Business hours & voicemail
Open-hours schedules per team, holiday overrides, and after-hours voicemail delivered to your inbox.
Contacts & CRM history
Numbers become customers: every call, note and order in one timeline your whole team shares.
Live wallboard & reports
Answer rates, wait times, agent performance and campaign results — live on a wallboard, exported monthly.
— per year
EasyMax WhatsApp Call Center
$299
One license covers the IVR, unlimited menus, your agent team and voice broadcast campaigns — with 12 months of updates and real-human support.
Included
- IVR menus, greetings & business hours
- Voice broadcast with retries & press-1 callback
- Queues, routing & live wallboard
- Agent desk on desktop & Android
- Call recording, notes & CRM timeline
- Works with your WhatsApp Business number
- 12 months updates & support
— Ready when you are
Let’s build the system your competitors wish they had.
Tell us how your business works today. You’ll get a written scope, a fixed quote and a realistic timeline within 24 hours — no obligation.
hello@easymaxsoft.com · Dhaka & remote, worldwide